Frequently Asked Questions
Do I have to pick my project ahead of time? Yes. Project selection and customization info for your project is required at the time of booking on our online registration platform. Please be sure to double-check your spelling and information to ensure your project stencil (for wood workshops) and materials will be ready for you at the start of your workshop.
Do you offer refunds? Due to the custom nature of our workshops, all registration fees are non-refundable. However, if you cancel with at least 48-hours-notice your reservation fee will be turned into a store credit that can ONLY be used for future workshops. Same day cancellations or no-shows will NOT get a credit for a future workshop! Please email us (firstname.lastname@example.org) to cancel. If you do not show up for a workshop that you have a spot reserved, you forfeit your payment. We will not accept FB messages, text messages or voicemails as notice.
Do I need to tell you in advance what colors and stain I want to use on a wood project? No, we have a wide variety of paint colors and stains available at the studio to choose from. When you arrive we will show you examples of different color palettes to help you decide which paints and stains will look the best in your home.
How long does a workshop last? The length of each workshop depends on the type of workshop scheduled. A typical workshop will last 2.5 hours.
Do I need to be crafty or artistically talented to take a workshop? Nope! Our workshops provide guided instruction in a relaxed environment. Just bring your DIY attitude and a willingness to learn and you will create a project you will be proud of!
Can I bring my own snacks? Yes! Please feel free to bring your own snacks to any of our workshops.
Can I bring my own beer or wine? Yes! But, beer and wine only please... NO hard liquor. Beer and Wine is only permitted at 21+ adult workshops. If you or the group you are with are consuming beer or wine, we ask that you are responsible and have a designated driver on hand or arrange a ride.
How do I make sure I am seated with my friends? If you are coming with a group of friends, please list who you would like to be seated next to in the "comments section" of the online reservation form.
When is the earliest you will start a private party when is the latest?
We will host a party as early as 10:30 and we will start one as late as 6:30.
Can my children come to my private party?
Yes, children are welcome to private parties as long as the Host is OK with it. Parents are responsible for their children at all times. We do have equipment that are easily accessible.
Can my child come to a public DIY Workshop?
We do offer family friendly workshops based on availability. All evening workshops are 18 and up.
Where can I get a list of your design choices?
We give our customers countless design choices on our registration links. Check out the facebook page for ideas and color combinations. If you are unsure or have a specific idea please email us at email@example.com
What is the custom designing fee for?
Some custom projects require more detail and/or multiple pieces resulting in a custom fee. Projects requiring more customization than what is offered on the sign up links fall into this category. If you are unsure or have a specific idea please email us at firstname.lastname@example.org
How can I purchase the handling hardware, handles, lazy susan or bows to add onto my project?
We offer all these as add ons at the time of your workshop based on availability. We accept credit cards and cash in studio
Do you have other products available in your studio? We have partnered with other small businesses and offer a retail section perfect for treating yourself or picking up a gift. Items include candles, crocheted goods, premade signs, jewelry, hats, and we are adding more.
Can I leave a tip?
Yes, tips are greatly appreciated but not expected. I always say the best tip you can leave is a review!