How to Register: 1. Choose your design from the dropdown menu below.
2.On the personalization form, enter the personalized data neededin order to prepare your design (names, dates, etc) *See custom guidelines below*
3. Proceed with checkout!
This is a WOODproject. Although we select and prep the wood with care, your project will have cracks, chips, knots, and other blemishes that are NATURAL and give your piece unique character.
CUSTOM GUIDELINES---- Simple substitutions of words within the shown design and layout can *generally be made at no additional charge. However, significant changes to our standard designs or special requests for a completely new design are considered custom and must be submittedvia email(nwihammerandstain@gmail.com) at least 5 days prior to your event.If approved, a customization FEE will apply.
Once your order has been submitted we are immediately beginning the preparation process of your unique order. NO changes can be made, NO refunds will be issued. If you would like to cancel your reservation, you must give a minimum of 48 hour notice. Please note a refund for your reservation will be given in the form of a studio credit, packed up as a take-home kit, or we can hold your project for no more than 60 days to be completed at a later date. If your project remains with us after day 60, your payment is forfeited and project goes on our sale shelf.
Same day cancellations or no-shows will NOT be eligible for a refund studio credit; your payment and project will be forfeited. Cancellations will be processed on the day we receive your cancellation request. It may take up to 2 weeks for the refunded studio credit amount to be awarded.
Hammer & Stain reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.
